Privacy Policy Smart Go - Smart Solutions

Wassal App

Last Updated: 08-12-2025

Welcome to Smart Go (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring the safe handling of your personal information.
This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights when using the Smart Go Attendance App (the “App”).

By using the App, you agree to this Privacy Policy.

1. Information We Collect

We collect the necessary information to provide accurate attendance tracking, security, and HR functionality.

1.1 Personal Data

When you create an account or place an order through the App, we may collect:
Full name
Phone number
Email address
Home/Delivery address
Password (stored securely in encrypted form)
Profile picture (optional)
Payment information (processed securely via third-party payment gateways)
We do NOT store full credit/debit card details on our servers.

1.2 Attendance & Work-Related Data

The App may collect:
- Clock-in and clock-out timestamps
- Work shift schedule
- Attendance records (late, early leave, absence)
- Overtime hours
- Location of attendance check-in/out (if location permission is granted)

1.3 Location Information (GPS)

To prevent fake attendance and ensure accurate verification, Smart Go may collect real-time location data when you:
- Clock in
- Clock out
- Use geofencing attendance
Request location-based verification
We do not track your location continuously.
Location is captured only at the moment of attendance action.
You may disable location permissions, but doing so may prevent you from using certain features required by your employer.

1.4 Device Information

To enhance security and prevent fraudulent attendance, we may collect:
- Device type and model
- Device identifier
- Operating system version
- App version
- IP address
- Error logs and crash reports

1.5 Biometric Data (If Enabled by Employer)

If your company enables biometric authentication for attendance:
- Face recognition (via device camera)
- Fingerprint authentication (via device sensor)
Important: The App does NOT store any biometric data on its servers.
Facial or fingerprint verification is processed securely by your device only (via the OS biometric framework).
We never collect or store raw biometric data.

2. How We Use Your Information

We use the information we collect for:

✓ Attendance & HR Management

- Recording attendance (check-in / check-out)
- Calculating work hours and overtime
- Verifying attendance location
- Managing shifts and schedules
- Tracking device-based authentication

✓ Communication

- Sending system notifications
- Alerts for attendance issues
- HR-related reminders

✓ App Performance & Improvements

- Fixing bugs
- Improving features
- Enhancing user experience
- Security monitoring

✓ Compliance & Security

- Preventing fraudulent attendance
- Ensuring employer compliance
- Protecting employee data
- Verifying identity and device authenticity

✓ Security & Fraud Prevention

- Detecting suspicious activity
- Protecting user accounts
- Preventing unauthorized access

We NEVER sell your personal data to third parties.

3. Sharing Your Information

We share data only with trusted parties:

3.1 Your Employer

Your employer will have access to:
- Attendance logs
- Location of attendance events
- Your profile information
- Shift schedules
- Performance/attendance reports

3.2 Service Providers

These include:
- Firebase Analytics
- Firebase Crashlytics
- Google Cloud Services
- SMS and email service providers

These providers help with analytics, performance monitoring, and communication.

3.3 Legal Requirements

We may disclose your data if:
Required by law or court order
Needed to protect our legal rights
Requested by government authorities (only when legally obligated)

4. Data Security

We use industry-standard security practices, including:
- Encrypted communication (HTTPS/SSL)
- Secure hosting environments
- Limited staff access
- Password hashing
- Regular security audits

Although we strive to protect all data, no system is 100% secure.

5. Data Retention

We keep your personal data:
- As long as your account is active
- As long as necessary to provide our services
- As required by legal or regulatory obligations (e.g., invoices)
You may request account deletion at any time.

6. Your Data Rights

Depending on your country’s privacy laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Withdraw permissions (camera, location, notifications)
- Disable marketing messages
- Request a copy of your data (data export)

To exercise your rights, contact us at:
📧 Email: customer@smartsoleg.com
We will respond within 7–14 business days.

7. Children’s Privacy

The App is not intended for children under 13.
We do not knowingly collect data from children.
If you believe a child has used the App, please contact us immediately.

8. Permissions Used in the App

The App may request the following permissions:

- Camera – for profile photos
- Gallery – to select images
- Location – for delivery purposes
- Storage – to upload files or documents
- Internet access – required for app functionality
- Notifications – for order updates and alerts

You can manage these permissions from your device settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
When we do, we will notify you via:

- In-app notification
- Updated “Last Updated” date on this page

We encourage you to review this policy regularly.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy, you can contact us at:

📧 Email: customer@smartsoleg.com
📍 Address: Cairo , Egypt
📞 Phone: +201148838038
🌐 Website: smartsoleg.com

Privacy Policy